Term and conditions

Welcome to Neha Handicrafts. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. Introduction

Neha Handicrafts is an online store offering handmade decorative products, artificial flowers, home décor items, gift items, and other handicraft products. By using this website, you agree to these Terms & Conditions.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.

3. Products

We strive to display our products as accurately as possible.
Since many of our products are handmade, slight variations in color, size, design, or finish may occur.
Product images are for illustration purposes only and may vary slightly from the actual product.

4. Pricing

All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes and shipping charges will be added during checkout where required.

5. Orders

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion.
If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Payment

We accept secure online payments through approved payment gateways.

By making a purchase, you confirm that:

The payment information provided is accurate.
You are authorized to use the selected payment method.

7. Shipping & Delivery

Delivery times are estimates and may vary depending on your location.
Delays caused by courier services, natural disasters, public holidays, or unforeseen circumstances are beyond our control.
Customers are responsible for providing accurate delivery information.

8. Returns & Refunds

Please refer to our Refund & Return Policy for complete details regarding:

Eligibility for returns
Refund processing
Damaged or defective products
Replacement requests

9. Cancellation

Orders may be cancelled before shipment.

Once an order has been shipped, cancellation requests cannot be accepted.

10. Intellectual Property

All content on this website, including:

Images
Product photographs
Logos
Text
Graphics
Designs

is the exclusive property of Neha Handicrafts and may not be copied, reproduced, distributed, or used without written permission.

11. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to the website.
Upload malicious software or harmful content.
Interfere with the website’s operation or security.

12. Limitation of Liability

Neha Handicrafts shall not be liable for any indirect, incidental, or consequential damages arising from:

Use of the website
Purchase of products
Delay in delivery
Temporary website interruptions

Our maximum liability shall not exceed the amount paid for the relevant order.

13. Accuracy of Information

We make every effort to ensure that product descriptions, prices, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors without prior notice.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Neha Handicrafts

Email:twteysys3@gmail .com

Phone: +91-9319385808

Website: https://nehahandicrafts.com